If you are able to log in to Yuku, but get logged out when you try to post or send messages, it's most likely a cookie problem in your browser. You will need to delete all cookies and caches and put Yuku on your "allow-list"

This is how you do it if you use one of these two browsers - Internet Explorer 7 (IE7) or Mozilla Firefox 2.0 (FF 2.0)

To know what browser you use, look at the top, blue bar. To find which version (number) you click on Help in the top bar of your browser and choose About…. (Internet Explorer or Mozilla Firefox) from the drop-down menu. A window opens and you'll see the numbers.


Instructions for Internet Explorer (IE) 7:

1. Open your browser

2. Click on Tools in the top bar and choose Internet options from the drop-down menu

3. Look for Browsing history in the window that opens and click Delete (new window opens)

4. Click Delete all (at the bottom) It will delete all passwords and usernames on autofill, so be sure you know them or have them stored at your computer. If it asks if you're sure, click Yes and wait till it's done (the window closes)

You have now deleted all cookies and cache
Next step (keep the Internet Option window open)

5. Click
Security in tab on top and mark Trusted Sites with one click (the green hook)

6. Click Sites (below, window opens)

7. In the field for Add this website….. you paste this: https://www.yuku.com

8. Click Add-button (the URL moves down to field below)

9. Click Close

10. Click Privacy in tab on top and click Sites

11. In field for Address of website paste this URL: http://www.yuku.com (It's a bit different than the other) and click Allow

12. Click OK in this window and then in the other

You have now allowed info to be exchanged between Yuku and your computer. Close the browser and reopen. You can now try posting.


Instructions for Mozilla Firefox (FF) 2.0

1. Open your Browser

2. Click on Tools in the top bar

3. Choose Options from the drop-down menu (a window opens)

4. Click on Privacy at top

The next steps you do in the box in the middle

5. Check for Accept cookies from sites

6. Click on Exceptions, (new window opens) and paste this URL in the open field at top: http://www.yuku.com/

7. Click Allow, and you'll see the URL move down to the larger field below

8. Click Close

9. Click on Show Cookies

10. Click Remove all cookies and Close

11. Click OK


You can now close the browser and reopen it. You should now be able to log in and post as usual at the board.

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If you're still not able to post, Go to the Friends board (or any Yuku site) and try a
Hard refresh (Press Ctrl-button and F5 (or click the refresh sign) at the same time. Try to post at the board again.

Are you still having problems, you should now try to make sure this is not a problem connected to your Yuku-account before you go any further. If you have a different browser on your machine try to log-in and post through this. OR if you have the possibility to use a different computer you could try post from this.

You can download browsers here:

Internet Explorer 7

Mozilla Firefox 2.0

If you are unable to stay logged in and post from any browser or computer, this may be a problem with your Yuku account. You can contact the board's admins by submitting a ticket HERE, or by sending an email to moderator Alice: alice@amnett.com



Alice image